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As an executive coach, I’ve seen all kinds of leadership styles. Effective leadership is essential to every organisation—big or small, young or old.
We know from Harvard’s research on the Service-Profit-Chain and our Scores on the Board system(tm), that employee satisfaction brings ... Views: 3272
These days, it’s sort of become a trend for brides to hire a wedding DJ in Melbourne for their special day. This increased demand has resulted in more and more individuals trying their luck in this profession. But an increase in the number of these professionals has not necessarily meant an ... Views: 1363
Have you ever been talking to someone who is looking around the room while you speak? Or who interrupts you to say something on a completely different subject? Maybe you were confiding in a friend who seemed distracted and when you accused her of not listening, she said indignantly, "I was ... Views: 3330
Improve your Conversation by avoiding these traps.
And as suddenly as it began, it’s over.
There you were, in the middle of a great conversation when suddenly the wind died in your sails, leaving stranded out in a large, unwelcoming and unforgiving ocean. What happened?
Not every ... Views: 11310
Make Your Point!
By
Bill Cottringer
“The single biggest problem in communication is the illusion that it has taken place.” ~George Bernard Shaw.
Consider the beginning of communication: We first invented words to stand for objects we couldn’t carry around on our shoulders to show ... Views: 2305
Joan Rivers, Bill Gates, Scott Zuckerberg, Oprah and now You. For most of us, the lack of meaningful accomplishment is predicated upon the lack of understanding of how to facilitate educated decisions and the trap of falling into “Paralysis-of-Analysis”, which is considered by most business ... Views: 959
There’s no one on the planet who hasn’t been in a situation wherein tempers and/or emotions escalated – perhaps even dramatically – due to miscommunication or poor communication. When this has happened in your own life, you’ve likely looked back on it afterwards and wondered how things got so ... Views: 2366
Being a good listener makes you a strong communicator. When I was in direct sales, I became one of the top leaders on our North American team, I think because I was 100 percent committed to, and diligent in achieving my daily goal: to conduct 50 cold calls per week day. As a result of my ... Views: 1586
Customers are always asking for something. When we first launched our software company, every time a customer would ask for something it did a couple things:
It would shoot the requested feature to the top of our mental priorities, since here it was in realtime right before us: a real customer ... Views: 2446
The information overload of the modern world. The consequences of that. Dealing with it. That's what this article is about. As I write it, I experience the phenomenon first hand. Notes are piling up on my desk. Post-its frame my monitor. I am overstimulated and overloaded with information. ... Views: 738
One of my favorite quotes from the Bible is James 1:19 – "Be slow to speak, slow to anger and quick to listen." That about says it all! God gave us two ears and one mouth for a reason and I believe we should use them in proportion.
Listening is an art. It is an art that, for the most part, ... Views: 1911
Talking too much is one of the the most common bad habits. Discover the reasons why people talk too much. If you are guilty of being too talkative, learn how you can break this annoying habit.
We have all met people who talk a lot, who never seem to run out of things to say.
Have you ... Views: 25225
The average person pays more attention to what she's saying or thinking about than what she is hearing, or how her words are "landing" on the other person. This self-involvement gets worse during an argument. You can become a much more effective communicator by using "attentive speaking" a ... Views: 2978
How many times have we thought I wish they would just listen? Listening in itself is an art form, many people will hear you, though do not listen. This is why many a breakdown in marriage or relationship, is attributed to this one area.
Life throws us challenges daily and will continue to do so ... Views: 1595
Couples who learn to actively, mindfully listen to one another have a better chance of having a deep, intimate relationship. It makes sense: When you listen well enough to understand your partner’s point of view, you understand him or her better, and the bond between you strengthens.
So how ... Views: 2121
Being an effective listener is one of the most critical skills you can master in order to build meaningful relationships, advance your career, and build a successful business. Many people often believe they are great listeners, primarily because they have been doing it their entire life, but ... Views: 4734
Make yourself valuable to others
When I think about the basics of networking three things come to mind: What do I want? How do I get there/it? And how do I make myself valuable? If you know the answers to these three questions then you are probably well on your way to networking your way to ... Views: 5591
This is not another article about 'active listening'. You know all the tips already - pay attention, nod, open body position, ask questions, acknowledge, clarify, paraphrase, encourage. This message takes listening to a deeper, more magnetic level that creates deep, authentic connection.
The ... Views: 2866
In 1974, Dr. Virginia Satir presented the concept of mirroring in her groundbreaking book, "Conjoint Family Therapy."
In 1975 Dr. Thomas Gordon wrote a best-selling book called "Parent Effectiveness Training." In the book he taught parents to "active listen," which ... Views: 4155
Listening is a crucial skill for success in business and in life. If we listen to others, we show them respect, we learn to understand their points of view and we help to build our relationships.
Here are 5 more ways to improve your listening skills:
1. Show empathy. Empathy means that ... Views: 1223
Listening is a crucial skill for professional and personal success. Yet it seems like such a basic skill - we all know how to listen, right? But although this skill is basic in theory, it's difficult to execute. Yes, everyone can listen, but how many people can listen well?
Communication is ... Views: 2397
Ever notice how much of your work involves dealing with people? Have you noticed, too, that they don’t necessarily follow the script you have written for them? And, when they don’t, it can be fun, interesting, disappointing, frustrating and even downright painful depending on the situation.
... Views: 3793
“I feel that there is nothing more truly artistic than to love people.” – Vincent van Gogh
Meeting people is easy. In addition to the traditional ways like friends, societies, and other social groups, we now have the internet too. And provided we’re prepared to get out of our comfort zones, ... Views: 3327
It can be amazing to listen to how people talk about their perception of reality. You can literally hear how close they get to a point that would allow shift, but stop short.
I had dinner with a friend I hadn’t seen in a long while. As he told me about things that were different, it was easy ... Views: 1836
Remember Bruce Lee?
The name Bruce Lee commands respect and admiration from all over the world. The diminutive man, who stood 1.73 meters tall and weighed less than 65 kilograms, is considered by many as the greatest martial artist of the 20th century. His dynamic on-screen style and stunts ... Views: 3332
Ernest Hemingway once said “When people talk, listen completely. Most people never listen.” How true that is. How many times has someone asked you how you were, but doesn’t take the time to listen to your response? They may cut you off, start talking about themselves, or walk away. If ... Views: 3502
Almost anyone who’s serious about acquiring good interpersonal communication habits will appreciate the value of effective listening skills. Some refer to listening as the most important communication skill of them all.
Of course, this doesn’t only apply to adults. Parents around ... Views: 2022
The 5 Skills of Listening!
It’s frustrating when our children don’t seem to listen, isn’t it?
And when they don’t pay attention to what you are saying in the home, you have to wonder how much they are missing at school!
In 10+ years of teaching Martial Arts in our community, ... Views: 2197
Feedback can be a valuable tool in personal and professional development. The opinions of others can give you insight into your own behavior that you may not know or find out on your own. Although it is very useful, sometimes feedback can be difficult to hear, especially if it has not been ... Views: 4799
Typically, communication skills training is focused around improving our speaking and presentation skills, but improving how we listen to information is just as important. Listening plays a major part in effective communication, how we listen and what we choose to listen to has a big impact on ... Views: 6705
1. Listen to other people. The most successful people let others talk more than they do.
Use questions to expand the conversation beyond small talk.
Ask probing questions to elicit a person’s dreams and passions.
Uncover ways that you can contribute to others and take action immediately.
2. ... Views: 3063
Listen! Take time to REALLY listen. Pay attention to the difference between the sounds of your house or office throughout the day. Enjoy those differences and notice if the sounds create a melody you like or if you want to change something about your environment so there are more opportunities ... Views: 3714
With spring-cleaning time on its way, we are all in the mode to clean those closets, get the built-up and hidden areas of our homes cleaned, organized, and eliminate all of the stress points in our lives. How many of us think about cleaning out annoyances in the form of needless ... Views: 1661
As I sit here now, I feel the warm sun on my face and hear the children afar. I notice the walkers, bikers, skaters, and strollers all scoot by me. I hear the humming of the highway adding to the noise behind me and birds of many kinds in the trees above. I see the sand as it runs into the ... Views: 2006
The energy flowing between you, your body, and your connections with the body of the world can be consciously appreciated - if you pay close enough attention.
Let this practice of mindful listening to a larger body tune you in to the joy of the world.
1. The next time you are part of an ... Views: 1559
Throughout the ages, it’s the notable speakers and orators who have charted the course of history; from Aristotle to Jesus, down through Abraham Lincoln, Winston Churchill, Gandhi and Martin Luther King. Great speakers and their speeches have inspired, moved and motivated individuals, armies and ... Views: 2685
Forty Conversation Starters
Let’s face it, no matter how good a conversation is going, sometimes you’ll get stuck and run out of things to say. This can be especially hard if the person you’re speaking with isn’t keeping up their end of the conversation. Sometimes is seems you have little in ... Views: 7812
Communication is the key to both a healthy family life as well as an integral part of forming and maintaining relationships outside of the home. If you can't express yourself to those around you, you will end up stunting the growth of your relationships and harming your connections with loved ... Views: 2557
Senator John Kerry said his remark, "If you don't study hard you get stuck in Iraq," was a joke gone awry. President George W. Bush was critical, commenting to the Associated Press that "it didn't sound like a joke to me. More important, it didn't sound like a joke to the troops." What did you ... Views: 1039
Recently I was working on a couple of interrogation tapes that
some agencies ask me to review and soon after presented two of
my Level 3 & 4 classes. On the fourth day of this class, students
get the opportunity to participate in live interviews with volunteer
subjects from a nearby ... Views: 1465
The strangest stories are usually the true life ones. Take Marnie (not her real name), who recollected as a child ingrade 3 how she would roll a large piece of art paper around herself and stand in a corner. Her teacher would try to get her to come out; the other children would make fun of her. ... Views: 2725
Conflict happens in relationships. And the tension it brings is opportunity knocking at the door.
We actually learn more by listening than we do by talking! When we are experiencing contrast or conflict with others, we are usually trying our best to persuade them to our point of view. ... Views: 2778
While engaging in conversations with friends and co-workers, how often do you feel that the other person has truly heard what you've said?
If you want to succeed in social settings, relationships, and business, one way to ensure your success is to be a great listener.
There are a few simple ... Views: 2917
“We only hear half of what is said to us, understand only half of that, believe only half of that and remember only half of that.” Mignon McLaughlin
How well do you listen? As a training professional, human resource specialist, manager, spouse, parent or friend you have numerous opportunities ... Views: 2563
The art of good conversation centers very much on your ability to ask questions and to listen attentively to the answers. You can lace the conversation with your insights, ideas, and opinions, but you perfect the art and skill of conversation by perfecting the art and skill of asking good, ... Views: 1455
What is the biggest communications challenge my clients face? The simple answer is listening. My clients struggle with listening because their heads get in the way. They grapple with ways to communicate their messages and often ask me about how to go about saying what they want to say the ... Views: 3607
Listening:
The Foundation of All Communication
"Give every man thine ear, but few thy voice." Shakespeare
"Wisdom is the reward you get for a lifetime of listening when you'd have preferred to talk."
Doug Larson
As a trainer, consultant, manager of training or HR specialist you are ... Views: 2409
Perhaps the most important application for your listening skills is when you communicate with your partner. A process called reciprocal communication provides a structure in which you can really hear each other. Here's how it works. When you're discussing a topic that is a conflict area for ... Views: 1733
A few weeks ago, I returned to the classroom of Dennis Dalton, the most important college professor of my life. From the back of an amphitheater seating several hundred students, I realized how much things had evolved at Columbia and Barnard. The lecture hall was now equipped with a wireless ... Views: 1718
"Hearing with the heart improves our focus, memory, and connection with what needs to be heard and understood. Hearing with the heart is an action of discipline, which transforms hearing into empathic listening." --Suzanne Kyra
Hearing—the first sense developed in utero—connects the fetus to ... Views: 1942