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Communication Skills and Training Articles
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Access POWER - by Joseph Riggio- Successful Communications - by Submitted on May 23, 2010 from Wassim AmerThere is no doubt that communications is the most influencing aspect in our lives. Via good communications, we achieve peace, we have good families and we achieve success at work. On the contrary, few words in bad communications lead to war, unstable families and failing business. The ...
Views: 3576(5 votes) - ***Hiring People for Tele-Sales? Why Not Select Those Who Speak Intelligibly! - by Submitted on Aug 29, 2009 from Nancy DanielsIt is Saturday morning and I just received a phone call on my business line from a man who was doing a survey. The person he wanted to speak to had to be male and had to be over 21. [Thankfully, I was able to respond politely that I did not ‘fit the bill’ and proceeded to quickly end the call. ...
Views: 3574(2 votes) - Understanding People Through The Way They Communicate - by Submitted on Feb 24, 2010 from Sharon MikrutHave you ever wondered why someone's words don't always match their body language? Observing the way people communicate, both verbally and nonverbally, can help you to assess what they might be feeling at the present moment. It can also help you to get to the heart of the issue, make someone ...
Views: 3572(7 votes) - How To Write A Brilliant Speech In Under 5 Minutes - by Submitted on Nov 10, 2008 from Andrew RondeauThe boss’s phone rings. You happen to be passing and you pick it up. “Is Gary there?” “No, he’s not around” “Well, it’s Andrea here, the HR Director and Gary is due to present his department’s roles and responsibilities to the new Graduates ...
Views: 3567 - 7 Secrets Of Irresistible Body Language - by Submitted on Aug 26, 2011 from Milly SonnemanWhat’s the real secret to body language that will appeal to crazy-busy customers? How can you show your frazzled client that meeting with you is the very best use of their time? These 7-secrets reveal exactly what to do. While searching for a master plan for gestures, movement and body ...
Views: 3566 - Eight Fundamentals of Lasting Business Relationships - by Submitted on Oct 19, 2010 from Len D'InnocenzoIn this day and age, everyone sells. From the receptionist who answers the telephone to the accounting clerk who deals with a client’s billing inquiry, everyone sells. It is vitally important for each person to understand a few of the important relationship skills used by top professionals. ...
Views: 3527(6 votes) - Five Ways To Assert Yourself - by Submitted on Oct 10, 2007 from Michael RayelA nice lady who sat beside me on a plane narrated her life after learning that I’m a practicing psychiatrist. “I can’t say ‘no.’ That’s my problem for years. I‘m now 68 years old and I still try to please everyone except myself. I feel guilty if I say ...
Views: 3523 - 20 Facts of Telesales Every Telemarketer should be Aware of - by Submitted on Jan 17, 2012 from Steve Kent Lim1. It’s estimated in any telesales about 75% of people will only respond well is because of your voice and only 25% due to the words or phrases you use – so work on your voice – make it sound appealing and pleasing. Always smile when you’re talking as it will put a smile in your voice. 2. ...
Views: 3513(1 vote) - Are You Hearing What I’m Saying? – 10 Tips That Will Help You Improve Your Listening Skills - by Submitted on Sep 25, 2009 from Sharon MikrutErnest Hemingway once said “When people talk, listen completely. Most people never listen.” How true that is. How many times has someone asked you how you were, but doesn’t take the time to listen to your response? They may cut you off, start talking about themselves, or walk away. If ...
Views: 3502(8 votes) - Shy guys and communication - by Submitted on Aug 20, 2010 from Timothy ArendsWhat is it about shy guys and communication? Shy guys may have a little more trouble expressing themselves in an outgoing people. Sometimes they need that little extra "push" to get them talking. On he plus side, shy guys are less likely to be loudmouthed or dominate the conversation. They ...
Views: 3487(1 vote) - How to Highlight Your Strengths in a Job Interview? - by Submitted on Apr 21, 2012 from Bhavesh JoshiWhen you face the interview board for an interview, you must highlight your strengths to your advantage. Besides submitting your resume showcasing your talent, it is your duty to dwell in length about what your strengths are, how you are an asset by virtue of your strengths to the organisation, ...
Views: 3476 - ***Tone Our Language - by Submitted on Feb 23, 2015 from Barbara SteppTONE OUR LANGUAGE By Barbara Stepp, NLP, DHE® Master Trainer, Clinical Hypnotherapist IN OUR PREVIOUS newsletters, we talked about our language, the words we think and speak. We said that words create our reality. If we don't say it, we don't get to do it or we don't have to do it. What ...
Views: 3474 - Strengthening your Relationship: Improve Communication - by Submitted on Sep 28, 2009 from Jennine EstesAsk any happy couple what keeps things strong between them, and you’ll more than likely hear that communication is the foundation of a successful relationship. You wouldn’t try to drive a car without filling the gas tank, and you shouldn’t attempt to nurture a relationship not built upon ...
Views: 3471 - Use Communication To Release Another Person’s Upset - by When someone is upset at you, the most important thing you can do is to get their upset communicated. Get it said. Get it out in the open.
As long as an upset is kept inside, it does damage. The person creates distance and destroys love. The moment an upset is communicated, the upset loses ...
Views: 3464 - 6 Warning Signs of a Manipulative Relationship - by Submitted on Oct 01, 2012 from Zita FeketeAt my most recent check up, a pretty nurse prepared me for the visit. Her fine face was decorated by a dark circle encompassing her eye – almost surely caused by the viscous hand of her “loved one”. She was obviously deep in her ruins but was valiantly pretending everything’s all right. I was ...
Views: 3458 - Communicating Your Business in 60 Seconds - by “It took me eight months before I finally got my first lead from this networking group,” a woman (we’ll call her… Megan) said at one of my networking meetings. I was shocked. Eight months! My first sale had come in the first meeting and nearly every meeting after that. What were we doing ...
Views: 3453 - The Difference Between a Boss and a Leader - by Submitted on May 28, 2011 from Cindy HartmanA born leader. We hear that statement frequently, but what does it really mean? In the corporate world, is every boss a leader? And is every leader a boss? The short answer is “no” to both questions. Let’s look first at the definition (the noun) of the two words. According to ...
Views: 3451(1 vote) - How to Set Personal Boundaries - by Submitted on Mar 24, 2013 from Darlene LancerLove can’t exist without boundaries, even with your children. It’s easy to understand external boundaries as your bottom line. Think of rules and principles you live by when you say what you will or won’t do or allow. If you have difficulty saying no, override your needs to please others, or are ...
Views: 3450(7 votes) - Managing Difficult Conversations - Part II - by Submitted on Mar 21, 2011 from Asaf ShaniManaging the 2nd Type of Conflict - Having the Difficult Conversation The difficult conversation model is comprised of three stages: Preparation - Conversation - Conclusion. At each stage there are clear requirements without which there is no point in, and often no possibility of, moving on to ...
Views: 3440(2 votes) - Is Anyone There? Can Anyone Hear Me? - by Submitted on Aug 12, 2010 from David SamuelThis is the real question we all ask at some point in our life, is anyone there? Am I alone here, in the crowd, in the world? This article is about those moments, the times when we wonder if we are from another planet because it seems like no one can understand our feelings, thoughts and ...
Views: 3437(5 votes) - Public Speaking Presentation Skills - How to Open Your Speech - by Submitted on Jan 27, 2012 from Doug StevensonAt a recent corporate storytelling workshop for Microsoft, I was asked a question that I hear frequently: “How do I open my speech?” Several others in the room agreed that the first two or three minutes of a speech are often the most awkward. Is it that way for you, as well? Do you have a ...
Views: 3421(2 votes) - How to Use Charisma in Interviews and Job Searches - by Submitted on Apr 09, 2012 from Andre ThunaCharisma in interviews and job searches can land you the job. Job interviews can take their toll on a person, leaving their confidence levels low, and it is essential to have a high degree of charisma to increase the chances of success and the probability of hire. While you may not be the ...
Views: 3416 - Get a Grip! Six Handshakes You Need to Know - by Submitted on Jun 03, 2009 from Lillian BjorsethWhile people may decide 10 things about you within 10 seconds of seeing you, it takes only 1-3 seconds to speak volumes through your handshake. Having a firm handshake is essential in the business world. It’s a key ingredient in creating a good first impression. President and Michelle Obama ...
Views: 3409(1 vote) - Conversation Ice Breakers: 3 Awesome Ways To Start A Great Conversation - by Submitted on Aug 09, 2011 from Michael LeeThe awkward silence is everyone's worst enemy, especially during a party. So want to know some conversation ice breakers? What? You don't know what these are? Well, I guess it's a good thing I caught up with you before you have to leave for a night out with your friends. To start with, ...
Views: 3398 - Get the Audience's Attention: Your Opening "Hook" - by Submitted on Dec 23, 2009 from John FallonLet’s face it… regardless of the type of business; we’ve all sat through some pretty bad presentations. When delivering your presentation, you have to establish the audience’s attention and buy-in within the first 30 seconds. If you don’t have their attention from the beginning AND be able to ...
Views: 3398(4 votes) - Learning English Through Short Term Courses to Improve Your Spoken English - by Submitted on Jun 25, 2013 from Ritu VashistToday a person with poor English is characterised as an illiterate man. It has by far become the most spoken language worldwide. Most of the time every work related conversation in oral or written form is done in it. It has International standard so its importance cannot be denied and ignored. ...
Views: 3393(1 vote) - Accountability and Follow Through in Business… Where Have They Gone? - by Submitted on Jul 10, 2011 from Stacey HankeThree steps to get closer to success! I’ve come to the realization that succeeding in life really is quite simple. It’s called accountability, follow through and be a nice person. My father was right when he frequently emphasized to my sisters and me, “If you say you’re going to do ...
Views: 3387 - How the diglot weave narratives are used today - by Submitted on Sep 09, 2012 from Carl JeremyThe Diglot Weave narratives were first developed in Russia. The Diglot weave narratives are the key to rapid language learning.Today the best language courses use modern versions of these extrodinary methods. The best vocal language courses use a system where foreign words are repeated at ...
Views: 3379 - 7 Tips for Making Real & Powerful Connections Everyday - by Submitted on Nov 03, 2007 from Sue Urda ~ The Connections ExpertIn our society today, “connections” is a huge buzz word. If you are connected, you are someone who has access to and influence with the “right” people. The “right” people will vary depending on certain situations that arise. At times, we may desire ...
Views: 3378 - ***Valley GirlEse Doesn't Sell -- Professionalism Does - by Submitted on Sep 02, 2010 from Nancy DanielsRecently, I had the opportunity of working with a group of young professionals in a corporate workshop on voice and presentation skills. Comprising six women and one man, the group was under 30 years of age except for one woman who was 32. Smart, savvy, outgoing and most able, this group took ...
Views: 3373 - Fun Speech Topics From Boring Ones: 4 Things To Do To Make An Audience Love You - by Submitted on Jul 30, 2011 from Tina JanelleFun speech topics come not just from the material, but from the way it is presented. Any topic can be turned into a more exciting one. Dynamic tv personalities can be observed to learn about fun speech topics. Even scientific topics, which are usually thought of as boring, can be turned ...
Views: 3353(2 votes) - Communicating in Stressful Situation - by Deadlines. Commitments. Obligations. Time constraints. Terrorists. Business and personal goals. Wait a minute! Did I say terrorists?
What were your sources of stress on September 10, 2001? How well did you communicate with your colleagues, staff, managers, supervisors, family and friends? How ...
Views: 3349 - Embrace the Four Fundamental Truths of Communication - by Submitted on Feb 24, 2009 from SelfGrowth.com ArticlesYou’re on the way to the airport. You get on the plane with a book that you’ve been planning to read for quite some time. As you open your book, you glance at the person next to you. A few minutes later, you are asked a question, and you reluctantly answer. You lower your book a bit to be ...
Views: 3341 - Accurate Communications:Speaking From Your Heart - by Imagine a world devoid of the use of language. Everyone is telepathic. Thoughts propel around the world instantly as do radio waves—openly and freely. Everyone knows every thought of every other person—instantly—if desired. A perfect state of accurate communications exists that gives us more ...
Views: 3339 - Importance Of Speed Reading Techniques - by Submitted on May 08, 2011 from Thomas CableIf you seriously want to improve your reading speed, learning and practicing speed reading techniques is highly recommended. These include interactive audio exercises and articles from a professional speed reader. Along with this, you can also take advantage of some of the highly result-oriented ...
Views: 3337 - Creating Killer Icebreakers - by Submitted on Aug 26, 2015 from Mack DrydenA fire extinguisher was mounted on the wall directly behind the platform, but only a fire marshal or an attentive speaker looking for a good icebreaker would notice it amid the general room clutter. Fred, the president of the organization, introduced me. I took the stage, acknowledged the ... ...
Views: 3331 - Social Intelligence: 6 Steps to Relationship Success - by Submitted on Dec 09, 2010 from Eugene Yiga“I feel that there is nothing more truly artistic than to love people.” – Vincent van Gogh Meeting people is easy. In addition to the traditional ways like friends, societies, and other social groups, we now have the internet too. And provided we’re prepared to get out of our comfort zones, ...
Views: 3327(4 votes) - Interrogate Reality - by Submitted on Aug 14, 2012 from Ingrid MartineInterrogate reality doesn’t only mean the other person’s reality. It means we begin with our own. Always. If we harbor thoughts like “John is unreasonable. How in the world can I tell him without him getting defensive?”, we’re looking in the wrong place. Courageous conversations are first of ...
Views: 3310 - 5 Steps to Improving Your English Speaking Skills - by Submitted on Jul 04, 2013 from Chander MadanNumerous organizations and companies have started to make 'speaking in English' a mandatory even when you apply for a job or go to attend an interview. It is important for one to acquire the English language as if it were their own mother tongue. Speaking in English comfortably and flawlessly ...
Views: 3304 - Become a Charismatic Storyteller - by Submitted on Apr 09, 2012 from Andre ThunaBeing a charismatic storyteller is a talent and skill that attracts and engages others and it is the ideal way to attract the opposite sex, land a job during the interview process, or entertain family and friends. Stories are meant to liven the situation, whether a formal setting or informal ...
Views: 3300 - Simple Communication Strategies for Business Leaders - 3 Steps to Changing Undesirable Behaviors - by Submitted on Jun 08, 2010 from Skip WeismanIn a recent leadership workshop participants were asked to share all the things their peers, subordinates and bosses do that drive them crazy and make their jobs more difficult. Two full flip-chart pages were filled. Next, the same group of participants was asked to identify the things they ...
Views: 3293(7 votes) - 10 Funny Conversation Starters For Every Situation - by Submitted on Jan 30, 2008 from Peter MurphyFunny conversation starters can be a risky business, but they can also add interest and sparkle to your conversations. People like, listen to and trust people who make them laugh. Get your conversation off to a great start by making people laugh straight away. Humor is personal, though, so if ...
Views: 3281 - I Have ADHD. Now What? - by Submitted on Jan 26, 2012 from Laurie DuparADHD affects conservatively about 5-8% of the world’s population. With the world’s population being around 7 billion…that’s a lot of people struggling with inattention, impulsivity or distractibility! Since math has never been my best academic subject, comprehending such a number has always ...
Views: 3280(1 vote) - How an Introvert Handles Awkward Situations - by Submitted on Jun 11, 2010 from Ron EdmondsonOne thing middle age has done for me is make me more aware of who I really am and how I respond to life. I can wish I was wired differently, I can somewhat adapt my personality to my environment, and I can’t use my personality as an excuse for bad behavior, but I am coming to terms with how God ...
Views: 3252(1 vote) - Rules of Engagement: The Three Most Challenging Workplace Personalities and How to Interact with Them - by Submitted on Mar 18, 2019 from Dr. Shonda LackeyBy Shonda Lackey, Ph.D. According to CPP, Inc.’s 2008 study of 5,000 employees in the United States and eight other countries, 85% of those surveyed reported dealing with workplace conflict. They noted that workplace conflict negatively impacted individual relationships as well as the morale ...
Views: 3241(5 votes) - Rules of Engagement: The Three Most Challenging Workplace Personalities and How to Interact with Them - by Submitted on Mar 18, 2019 from Dr. Shonda LackeyBy Shonda Lackey, Ph.D. According to CPP, Inc.’s 2008 study of 5,000 employees in the United States and eight other countries, 85% of those surveyed reported dealing with workplace conflict. They noted that workplace conflict negatively impacted individual relationships as well as the morale ...
Views: 3241(5 votes) - Solving Workplace Challenges for People with ADHD: Working Memory - by Submitted on May 30, 2010 from Carol GignouxBecause of how the ADHD brain functions, people with this condition commonly experience several workplace challenges that can negatively impact their performance. These challenges include: Time/Task Management, Distractibility/Impulsivity; Working Memory; Organization; and ...
Views: 3239(7 votes) - Great Introductions - by Submitted on Jul 19, 2009 from Marshall NorthcottIn business we are often faced with occasions where we are called upon to make introductions. These introductions can vary from a small group setting involving as few as three individuals up to a large group at a corporate function. Never underestimate your ability to positively influence the ...
Views: 3238(3 votes) - Bridging The Gender Communication Gap - by Submitted on Oct 10, 2011 from Sarah RuizLet’s face it men and women are monumentally different in every way, but we need to figure out how to communicate especially since we are in businesses together, partnerships, marriages and even co-parents for our children. We need effective ways to communicate and bridge the gender gap. Here ...
Views: 3235 - 5 Tips For Effective Communication Skills - by Submitted on May 28, 2011 from Paul BartonBy Paul Barton http://www.effectivecommunicationsskills.com Want more effective communication skills? Here are five effective communication skills tips to remember: (1) Apply ALL the tools of communication -- not just the words. Your image and the way you are seen by others, your ...
Views: 3234 - Common Listening Mistakes That Cause People Problems - by Submitted on Jul 16, 2008 from Peter MurphyIt is no secret that people often need to be involved in a conversation of some sort as part of their work, and/or family and social life. So, that means talking part of the time, and then listening to what they have to say. For most people, being able to talk and hold up their end of the ...
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