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Secret #1 - Long-Term Mindset - The Ritz-Carlton has a long-term mindset when it comes to its customers. They show their appreciation for each and every customer in how they deliver EXTREME customer service. Why? Because they have a long-term mindset about their customers. They focus on the ... Views: 1534
Financial Mistake #1: Industry Specific - Businesses are making the huge mistake of worrying about what is going on in their industry, how to compete in their industry, and how to market to their industry. They are basically putting their businesses in a very small box that doesn't reach outside ... Views: 1187
Secret #10
N: Non-negotiable
When you give a client a surprise bonus, you’re over-delivering and practically guar-anteeing customer satisfaction. A satisfied customer is essential. Don’t hold a debate with yourself about whether you should reward a customer. Make the reward non-negotiable. ... Views: 1350
I just returned from a lovely vacation that included palm trees and sunshine. Just what this cold Canadian needed in February. Before I left I put everything in place so I could take a real break. That break included a light touch with email and social media and letting others manage things in ... Views: 923
Let’s talk about something I know a lot of small business owners struggle with – identifying your Ideal Client.
This is especially tough when you’re starting a business and money is usually tight. Afraid to turn down work, we take on anyone who can fog a mirror. And often we regret some of ... Views: 877
Secret #8
I: Involvement
Doing direct mail campaigns once in a while is great. But you must do far more to build long-term business relationships. You must stay involved with your clients by communicating with them on a regu-lar, consistent basis. A key factor is to reward them for their ... Views: 1282
There s/he sits in front of you or more likely in a text message, that “follow your dreams,” optimistic, confident, tolerant, ethnically diverse, born somewhere between 1976 and 2004, and from the most marketed to and most nearly technologically addicted, socially-networked generation in ... Views: 1386
Being extraordinary is a choice. Your business can be anything you want it to be. If you want to see massive changes and growth, it’s up to you to discover what you need to do today to make changes that will result in more clients and more profits. And if you choose to leave the status quo as ... Views: 1210
Secret #6
S: Surprise Bonuses
Few things are more exciting than getting free bonus products, or surprise bonuses. People who receive them feel special.I give away surprise bonuses regularly. After videotaping each monthly Lifestyle Freedom Club teaching, I send copies of the DVD to my ... Views: 1368
Marketing Secret #1 - Ignore the Critics and Naysayers - We all know those people that have something to say about everything, but offer nothing of significance with their words. When you listen to those people, you are allowing them to speak that garbage into your life. Instead, make the ... Views: 1286
“Build it and they will come.”
What a crock! Total lie.
I built a lot of things in my business that didn’t result in customers running to buy, readers commenting on my blog or even fans “liking” my Facebook page.
Finally it dawned on me that I needed help getting the word out to my ... Views: 1289
Secret #4
R: Relationships, Revival,
Restoration, and Responses
Business is all about relationships. One great way to build those relationships is to pick up the phone and call your clients. Talk to them. Ask them how they’re doing and tell them how you can assist them in solving a ... Views: 1292
I have been following Pamela Bruner for some time as I am a huge fan of Emotional Freedom Technique (EFT) and also love the way she communicates.
Pamela Bruner attended the Traffic and Conversion Summit in San Diego recently and shared her Top 7 Tips for improving Traffic and ... Views: 1031
The Top *10* Marketing Power Words to Generate Boatloads of Business
Marketing Power Word #1 - Dissatisfied - This is a very powerful word for your marketing! Here's how to use it: Are you currently dissatisfied with the results that you are having with or in... (insert your product, service, ... Views: 1197
TONE OUR LANGUAGE
By Barbara Stepp, NLP, DHE® Master Trainer, Clinical Hypnotherapist
IN OUR PREVIOUS newsletters, we talked about our language, the words we think and speak. We said that words create our reality. If we don't say it, we don't get to do it or we don't have to do it. What ... Views: 3474
Wouldn’t it be great if you could escape the path you are on, and start living the life you have always wanted?
Well, here’s a new path you will have to see for yourself, before you can even begin to accept it’s there.
Live Like The Wealthy
Think of it as your personal roll call: to ... Views: 1092
At one time or another, we have to deal with negative influences. You know the people…the ones that are discouraging you from your ultimate goal.
Here are a few ways to deal with “negative nellies” in a positive manner. The important thing to remember is that your attackers are acting ... Views: 1198
First let me confess right now. I’m not a football fan. I don’t understand the game nor do I understand it’s allure for many people – including my sister who will probably disown me now that she knows the truth.
However, I DO love those SuperBowl ads, especially now that I can watch them on ... Views: 888
Last week I added something new & different to my ezine: a (very) short story entitled ‘Meg’s Business Adventures’.
So what’s that all about? Why am I doing this?
And, even more importantly: why should you care?
Let’s start with how & why I got the idea:
I’ve been writing my ezine ... Views: 1072
I'm a writer. I'm a writing and creativity coach. I see patterns. I'm good at the big picture and those itsy bitsy details that make up the big picture.
And I'm not perfect.
As much as I'm a good writer and good business woman, I don't do it all effortlessly. Like any good thing, it ... Views: 1011
Success comes easy for people who place value on making good first impressions. As you meet different people who may eventually be helpful in your career or job search, it is a must that you put your best foot forward so they may have a positive lasting impression on the kind of person you are. ... Views: 1225
1. Review Your Numbers: Every business owner who review their numbers each week knows exactly how they are tracking on the bigger plan but also on the immediate cash flow. They quickly know where things are at, what actions may need to be taken (A/R calls) and they can make better informed ... Views: 3737
Here’s an interesting fact.
Fact: Most successful people have mentors who took them under their wing and showed them the ropes.
The problem is…
It’s hard to find guidance from someone who has actually done it and is willing to share everything with you
Which is why…
A good ... Views: 920
Here’s an interesting scenario:
The problem is, it’s secured with a 13-digit combination lock
In other words, there are millions of possible permutations and combinations…
But of course, only ONE is capable of cracking the vault open.
Then, let's say I spend the next 10 years of my ... Views: 1093
“Did you know that most people are too busy earning a living to make any money?”
If you begin to think about it…you’d realize that it’s true!
Personally, I used to work hard.
12-16 hours a day…7 days a week.
And the weird thing is…
I only started generating real income, when I ... Views: 974
Last week one of my private clients gave me a testimonial. I asked her several questions, including why she decided to hire me last year.
She told me she hired me because she lost her drive, fun and flow in her business. She’d been thinking when she first starting losing it, and could ... Views: 862
Whenever you want to experience a huge breakthrough in your business, you have to start where you are.
You may be disappointed that you’re not making more money at this point in your biz. If you’re just starting out you might be on pins and needles because you need to make money ASAP. ... Views: 1378
You may feel trapped right now by life conditions.
You are the only jail keeper in your own life.
Realize you have the power to be free.
Everything you do in your life is by choice, and you are free to choose AGAIN.
Next time you start a sentence with “I have to …”, STOP. What alternatives ... Views: 896
Do you sometimes feel overworked, tired or overwhelmed by all the things you have to do in your business?
The endless to-do-list, the chores, the ideas you want to implement once you have the time for it…
I bet you do. (Which is a pretty safe bet. I’ve never met a woman, let alone a woman ... Views: 756
Every person in an office struggles with focus and fighting off distraction. For a business owner or entrepreneur, the challenge of finding and holding focus is critical each and every day. While the cost to a company might be significant if staff are surfing social media all day, the cost to a ... Views: 4020
I often hear leaders in organizations say things like: "We want to build a culture of accountability" or "We'd like a sales-driven culture" or "We want to create a culture where the customer comes first." It is one thing to identify the kind of culture you want to develop and another to fully ... Views: 1179
As a business consultant and corporate communication strategist, I consider myself lucky. Before leaving the C-Suite and going into my own practice I was fortunate to work for a corporation who believed good communication was paramount to their success. I was able to see how consistent, relevant ... Views: 886
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What’s Stopping You? - by Kate L McCarthy - Online Marketing Coach at nomoremoneypain.com
A question we should all ask ourselves! What’s Stopping You?
The video was uploaded yesterday, my post saved to draft ready to get out to you today. Well today has not been quite what I expected with my stuffing knocked right out of me by a situation.
I could sit here (well I did for a ... Views: 845
Confidence is thekey in entrepreneurship. It does not matter the size of the company you are running, being a solo coach, a small business owner or becoming an executive with a larger publicly traded company. Each of these roles requires an entrepreneurial spirit and a strong level of confidence ... Views: 5412
So many people who get into coaching say they connected with the value and contribution of being a coach right down in their bones. They hear about what coaching offers to clients and about the rewards it can give back to them and they just know it’s the right career. This is true for personal ... Views: 4225
A couple of months ago someone asked me what the biggest fear was that I had to overcome in my business.
I didn’t have to think twice about it. My absolute number 1 fear was the fear to be visible.
It took me sooooo long to get over it. And I did it step by step.
It was definitely NOT ... Views: 965
Have you ever noticed that some of your friends who complain that money is tight, often seem to find money to buy a new car or some other toy that a broke person can’t afford?
Or maybe you’ve experienced this phenomenon yourself. You’re stressed about expenses but you find a way to get the ... Views: 1239
Our tax season will be upon us very soon. The IRS says it will be ready for the onslaught of returns beginning January 20, 2015. Many people look forward to getting their W-2. They proceed to file their taxes and claim their long awaited refund. I do not get excited by receiving such ... Views: 1438
I read gazillions of articles about anything having to do with business and entrepreneurship. And I’m especially fascinated by articles with tips on what it takes to be(come) successful and grow your business.
And 99.99% of those articles used to leave me feeling frustrated.
The ideas it ... Views: 847
Over a decade ago, my professional organizer asked me why I kept my office supplies in the particular place they were sitting. I had no idea why I put them there. I never thought much about how my office was organized. The only things I cared about in my office were having the best equipment ... Views: 1400
Good leaders must lead by example. Through their actions, which are aligned with what they say, they become a person others want to follow. When leaders say one thing but do another, they erode trust, a critical element of productive leadership. Here are 10 of the dozens of ways to lead by ... Views: 1161
Sometimes when you ask yourself business-related questions, your mind just blacks out.
No answers come up. You start over thinking and make things complicated.
Sometimes these questions even trigger your doubts or fears. Which totally kills your creativity and ability to find ... Views: 958
Do you want to have the most enthusiastic guitar students around, new students constantly knocking at your door and the envy of all other local guitar teachers? Before you can do all this you need to learn how to transform all your average students into incredible musicians. To do this, you must ... Views: 1064
You just closed a huge deal; time to celebrate. Another buyer has decided that you da man. Time to cash the check and move on to the next opportunity.
Not so fast, Mr./Ms. Wonderful! You've neglected Rule #1 in marketing: Customer expectations begin just as your attentiveness begins to ... Views: 1749
What's the best way to attract massive prosperity? If you knew, you'd already be doing it right?
You have the formula right under your nose and may not know it.
The answer is similar to this riddle …
Q: How do you eat an elephant?
A. One bite at a time.
The same is true for ... Views: 1427
INTRODUCTION
Business and money making are very connected particularly when it comes to profit motive organizations. However not all business is money making. Money making is the sustenance side of a business. There is also value in business. Value is good as it supports sustenance. ... Views: 1337
Have you ever thought …
“I’m not sure what action to take first? And I’m not sure the action I take will get the results I want.”
Here’s a question to remedy that issue:
What do I feel most inspired to do?
If you can let go of what you’re “supposed” to do, you’ll usually have a very ... Views: 1511
Answer this: What is the biggest factor that keeps musicians from beginning and developing a career in music? Is it lack of musical skill? No music business connections? Not getting any opportunities? Being low on money? Not living around a big music scene? ... well, it’s actually none of ... Views: 1233
There is a process customers go through when buying your product. It is built on need and desire. The greater the investment on the part of your customer, the more you must build confidence, trust, and credibility in their mind. If you are selling $10 widgets, that’s one thing. If, on the other ... Views: 1294
When you commit to a decision AND put your energy behind it, miracles happen.
I’ve experienced this many times, but it never ceases to amaze me how well it works. Every. Single. Time.
Here is just one example of what I recently experienced myself:
Within 2 days after I made the ... Views: 843