The second part of this story is a clincher for considering that happiness can be a choice. An elementary school teacher in rural Arkansas made a bracelet of charms of each student in her class so she could continually remind herself of how she cared about each one, and her passion for teaching ... Views: 617
Tap the Little-Known Secret to First Impressions for Building Likeability
Vala Afshar intuitively practices a little-known secret for attracting talented people as friends and colleagues. It’s an obvious truth, once stated. I saw it vividly demonstrated at Pivotcon. Via Twitter, he ... Views: 1317
Even the most time-pressed business owner can attract more customers with less effort through the right cross-promotional marketing. Why? Because when you join forces with other credible people who also reach your target market you can reach your customers more efficiently, credibly, and ... Views: 604
Coincidences are often signs of synchronicity, yet they aren’t as obvious as
some you may see, unless you are looking for patterns. Then you can notice what you are choosing to notice. Ironically I discovered Daniel Johnson’s article online about meaningful coincidences by accident because ... Views: 714
Q. Want to live faster or slower? A: Yes.
Want to savor food (or fashion) slowly but grow your career or business faster? Then, for your work, try a Speed Coaching event. From Hong Kong to Anaheim, this wildly popular format is being adopted to serve diverse crowds quickly. They range from ... Views: 736
When things go wrong, we tend to blind ourselves to other’s feelings. We are more likely to fall into a destructive behavioral trap. Sadly, when we do, we cannot be empathic. We weaken that human bond that’s vital to re-grouping and resilience. These blinding mindsets make us feel dumb, ... Views: 740
After being honored in a tribute a tribute at the Kennedy Center Way back in 2013 the renowned musician, Carlos Santana, was interviewed by several eager reporters. He was often asked about the musicians he most admired, the turning points in his life and how it felt to be popular again. Yet, ... Views: 729
Instead of trying to change your feelings (as cognitive therapy attempts to do), change how you choose to view your thoughts. Practicing this way, we can notice what's without immediately reacting, thus become better to choose how we want to react.
Breandan and Emma, the couple up the hill ... Views: 845
Joe Lee was sitting at a table, rapidly counting rain jackets in a small room somewhere above the sumptuous lobby of the Jamaican hotel where I was to speak at a global corporate conference the next morning. I did not know who he was then, although he looked familiar. I was just told that the ... Views: 808
“We are not only ‘bowling alone,“ suggests Stanford professor, Jeffrey Pfeffer, “We are increasingly working alone.” Yet we still long for meaningful work and a sense of belonging – and individuals and organizations that support those very human desires are more likely to spur high performance ... Views: 813
“The smaller the coffin, the heavier it is to carry,” Pakistani Defense Minister Khawaja Asif told CNN host Christiane Amanpour. Then he went on to describe a Taliban massacre where many children were killed. As if didn’t try to evoke an emotion with grand generalizations. Instead he generated ... Views: 655
Even though it’s been over a decade ago, I vividly recall my shock when sitting, as a board member, in a committee meeting for a major non-profit. The chair asked us each to report back on the task we agreed to do. The second told us that she hadn’t started on her assignment because it had been ... Views: 775
Even though it’s been over a decade ago, I vividly recall my shock when sitting in a committee meeting for a non-profit. The chair asked us each to report back on the task we agreed to do. The second told us that she hadn’t started on her assignment because it had been a very busy month at work. ... Views: 761
The second part of this story is a clincher for considering that happiness can be a choice. An elementary school teacher in rural Arkansas made a bracelet of charms of each student in her class so she could continually remind herself of how she cared about each one, and her passion for teaching ... Views: 629
1. TRUST AND LIKEABILITY GO HAND-IN-HAND
Adopt a proven, counter-intuitive way to seem likable to others. One of the biggest misconceptions about connecting is seeking, first, to be liked. In fact, the counter-intuitive way to get someone to like you is in knowing this core truth: If they like ... Views: 705
When I was a Wall Street Journal journalist, I was sent to cover a football game in Barcelona. Later during the game in the stadium I was startled to see many spectators in the stadium yelling racist insults down at the renowned Brazilian footballer, the flying fullback Dani Alves. Capping it ... Views: 525
When I was a Wall Street Journal journalist, I was sent to cover a football game in Barcelona. Later during the game in the stadium I was startled to see many spectators in the stadium yelling racist insults down at the renowned Brazilian footballer, the flying fullback Dani Alves. Capping it ... Views: 517
When I was a Wall Street Journal journalist, I was sent to cover a football game in Barcelona. Later during the game in the stadium I was startled to see many spectators in the stadium yelling racist insults down at the renowned Brazilian footballer, the flying fullback Dani Alves. Capping it ... Views: 494
Tap the Little-Known Secret to First Impressions for Building Likeability
Vala Afshar intuitively practices a little-known secret for attracting talented people as friends and colleagues. It’s an obvious truth, once stated. I saw it vividly demonstrated at a @pivotcon gathering. Via Twitter, ... Views: 556
See how forging apt partnerships with other firms that serve the same kind of customers, companies of all sizes can create unexpected benefits and transform customer service from an afterthought into a highlight.
1. Offer a Tantalizing “Extra”
Who knows how many people chose to stay at the ... Views: 871
This trap is the bias that leads us to seek out information to support our existing point of view while avoiding information that contradicts it. This bias not only affects where we go to collect evidence to reinforce a current stance or perspective, but also how we interpret the evidence we ... Views: 975
This trap is the bias that leads us to seek out information to support our existing point of view while avoiding information that contradicts it. This bias not only affects where we go to collect evidence to reinforce a current stance or perspective, but also how we interpret the evidence we ... Views: 1026
Whoever most vividly characterizes a situation or person usually determines how others see it in their mind’s eye, discuss it, and act on it. Here are ten tips for becoming one of the most frequently quoted experts in your profession, organization, market or your cause.
1. Be Mercifully ... Views: 824
#1. Tap the Little-Known Secret to First Impressions for Building Interest
Vala Afshar intuitively practices a little-known secret for attracting talented people as friends and colleagues. It’s an obvious truth, once stated. I saw it vividly demonstrated at Pivotcon.Via Twitter, I noticed how ... Views: 756
Are you quotAble? Or do people stop listening before you stop talking? Being heard and frequently quoted is essential to attracting more opportunities and friendships. Without that talent you may be rich, smart, well-connected, well-intentioned, and hardworking yet you are likely to lose to the ... Views: 1050
Despite the millions already spent on one of the highest stakes campaigns now under way, what has either presidential candidate said that you remember? That’s what I thought. Darn little, if anything.
How about you? Do people stop listening before you stop talking? Being quotable is essential ... Views: 557
When the priest was moved to a new parish he approached he asked his superior to ask for permission, “Would you mind if I smoked while praying?” and was, not too surprisingly, turned down.
Some wise people instinctively know they can gain approval by how they ask. Set the stage for people to ... Views: 1729
What makes a meeting truly stand out from others? It's not necessarily how much money was spent but how many positively memorable experiences the attendee recalls. If you run a store, tourist attraction or other facility, some of the tips you read below may also help you enhance the experience ... Views: 758
What makes a meeting truly stand out from others? It's not necessarily how much money was spent but how many positively memorable experiences the attendee recalls. Many conferences involve a theme, reinforced through a logo, theme, events, and speakers to create an overall "feel" and value ... Views: 974
Enthusiasm is not the same as just being excited. One gets excited about going on a roller coaster. One becomes enthusiastic about creating and building a roller coaster,“ suggests Bo Bennett, and I heartily agree. Getting enthusiastic is a little like learning to breathe. Nobody can tell you ... Views: 619
Get on the good side of prospective customers. Be seen where they are in a good mood. They’re more likely to buy your product, research shows. It’s the Halo Effect of being associated with people, products or situations that make them happy.
My friend, for example, gets excited about her ... Views: 666
Get on the good side of prospective customers. Be seen where they are in a good mood. They’re more likely to buy your product, research shows. It’s the Halo Effect of being associated with people, products or situations that make them happy.
My friend, for example, gets excited about her ... Views: 722
Even the most time-pressed business owner can attract more customers with less effort through the right cross-promotional marketing. Why? Because when you join forces with other credible people who also reach your target market you can reach your customers more efficiently, credibly, and ... Views: 775
The Confirming-Evidence Trap
This trap is the bias that leads us to seek out information to support our existing point of view while avoiding information that contradicts it. This bias not only affects where we go to collect evidence to reinforce a current stance or perspective, but also how ... Views: 669
The sweet scent of the narcissus plant wafts upstairs to me just like the lingering memory of my uphill neighbors, an always upbeat Irish couple in their early eighties. Stopping off on their daily walk, they knocked on my door early this morning to deliver the plant, their holiday gift, ... Views: 916
What’s it take to stay relevant in work today? That often cited and disputed study made famous by Malcolm Gladwell, it takes 10,000 hours to achieve mastery, is based on a study that covered those whose skills required repeated practice - surgeons, violinists, and athletes — notes Rookie Smarts ... Views: 666
What’s it take to stay relevant in work today? That often cited and disputed study made famous by Malcolm Gladwell, it takes 10,000 hours to achieve mastery, is based on a study that covered those whose skills required repeated practice - surgeons, violinists, and athletes — notes Rookie Smarts ... Views: 754
Here are five fairly simple to take some of the stress out of your life. They don’t always work, yet what does?
1. Problems seldom exist at the level they're expressed. To resolve some conflicts, look for the problem that underlies what you're discussing. Ask yourself where the actual ... Views: 931
Your hobby or work expertise or belief may be unusual, yet it’s likely that people near you share your interest. Or they may just want to have fun. How can you find those kindred spirits? By hosting an ever-better MeetUp.
Also consider start a MeetUp to create a profit center for yourself. Or ... Views: 1475
Joe Lee was sitting at a table, rapidly counting rain jackets in a small room somewhere above the sumptuous lobby of the Jamaican hotel where I was to speak at a global corporate conference the next morning. I did not know who he was then, although he looked familiar. I was just told that the ... Views: 800
As a full-time paid speaker, I offer these six proven suggestions for meeting planners to optimize to value and visibility of the speaker — for their attendees and for the speaker:
1. After you hire a speaker, ask that presenter to submit three actionable tips, with titles (under 100 words ... Views: 966
Today’s customer service has the potential to be nothing short of thrilling. By forging smart partnerships companies of all sizes can create unexpected benefits and transform customer service from an afterthought into a differentiating highlight.
1. Offer a Tantalizing “Extra”
Who knows how ... Views: 569
1. Specificity Boosts Clarity and Accountability
The more concrete the agreement, the more clear the obligation and the more difficult it is for someone to misunderstand. "Please get right on that" does not create as much clarity nor accountability as, "Please finalize your choice of vendors by ... Views: 821
1. Specificity Boosts Clarity and Accountability
The more concrete the agreement, the more clear the obligation and the more difficult it is for someone to misunderstand. "Please get right on that" does not create as much clarity nor accountability as, "Please finalize your choice of vendors by ... Views: 875
Marshall wasn’t aware that we were closely watching him as he strode into the pool table showroom, but he was the ninth unwitting participant in our experiment. He glanced at the sign on the wall directly ahead of him as he entered the store: “Our Three Most Popular Models” the sign hung above a ... Views: 561
Marshall wasn’t aware that we were closely watching him as he strode into the pool table showroom, but he was the ninth unwitting participant in our experiment. He glanced at the sign on the wall directly ahead of him as he entered the store: “Our Three Most Popular Models” the sign hung above a ... Views: 576
Attract and serve unexpected allies with different talents and life and work experiences and you are more likely to gain insights that lead to your greater success – and theirs. Bad collaboration is worse than no collaboration,” Collaboration author, Morten T. Hansen emphatically concluded, yet ... Views: 938
Hint: what’s not revealed is sometimes most revealing. You never really know somebody until you see the choices she makes. As a nurse, you’ve long known that it is usually not the “medical” but the “people” challenges that determine how well you can do your job.
We instinctively pigeon hole ... Views: 815
A client once called us to order 5,000 copies of a slender book I wrote years ago. He said that he wished he'd called sooner, before the sides had hardened between the people in his corporation. Now several squabbling people were proving themselves right about why the others were wrong. ... Views: 791
Stay sought-after by enabling others to proudly use their best talents together on things that matter to them. As William Butler Yeats wrote, “Because I helped to wind the clock, I come to hear it strike.” Here’s exactly how others have evoked that feeling and behavior:
One: “Pair Up” to Cut ... Views: 495