#1 Assuming Perio is Taken Care Of
Having a sharp hygiene team is a beautiful thing. But assuming everything is being taken care of is a big mistake. Be sure you know that a complete perio exam is taking place at every hygiene visit AND the data is being recorded. This is a huge area of ... Views: 565
Greet patient by name with a handshake
• "Hi, Ms. Jones. My name is Rachel and I will be taking care of you."
Escort patient to treatment room
Ask patient for any questions/concerns they may have
• "Have you noticed any changes with anything in your mouth? Do you have any questions ... Views: 748
Do you remember those deodorant commercials in the 70s and 80s? I think it was Right Guard that coined the term "Never Let 'em See You Sweat". Well, I've been faced with a couple situations recently that had me depending on my Right Guard to get me through.
The concept of those old ... Views: 922
The causes of halitosis are numerous, but by far the most common cause is the presence of volatile sulfur compounds (VSC). VSCs are gases that result when anaerobic bacteria metabolize sloughed epithelial cells and decaying food particles. The gases consist primarily of hydrogen sulfide, methyl ... Views: 695
Perio maintenance is one of those procedures that always brings up questions and differing opinions. Much of that is due to the conflict between the CDT definition of perio maintenance, that patients with periodontal disease should stay on periodontal maintenance for life, and the insurance ... Views: 1063
So, you’ve invested thousands of dollars on various technology breakthroughs in dentistry. Whether you are a technology geek or just beginning to dabble, the key to getting a healthy return on your investment is to get your team on board. Achieving this starts with you, Doctor. Being excited and ... Views: 549
A few weeks ago I had an interesting conversation with a member of our Mastermind program during one of our focused coaching sessions. Bev is the office manager of a large practice with multiple hygienists. Her frustration is one that you may have faced too. How do you schedule a productive day ... Views: 536
Imagine going to a party for which everyone was asked to bring a desert. You arrive and proudly place your dish on the serving table. Then you start by choosing a taste of several goodies and complementing all the talented cooks that have contributed. What would you think if someone arrived with ... Views: 663
Has your hygiene department production flat-lined? Are you under-utilizing your hygienists' skills for observation and assessment and their ability to connect with your patients. Now is the time to change all that. You'll be blown away to see how some simple changes can create more than $100K in ... Views: 789
We've all heard the term "Let go and let God". For sure, I have to remind myself of that mantra from time to time.
Have you ever noticed that when you hover or micromanage your team, even less gets done? You're all busy tripping over each other and it becomes a power struggle between you ... Views: 560
Just before playing the NCAA Championship game, one of the UNC Tar Heels star players revealed their winning strategy. He said, "It doesn't matter which player scores the most points. If we play as a team...we'll win." He was confident and sincere. He had been coached by one of the best coaches ... Views: 569