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Articles from Frankie Russo | Selfgrowth.com
- Choosing IT Service Management tools - by Submitted on Apr 15, 2010 from Frankie RussoChoosing an IT Service Management tool can turn out to be a major challenge that an organization may face. An IT Service Management tool is generally in the form of software. But, this software may not contain all the features that you are looking for. For instance, your organization may be ...
Views: 1654(1 vote) - ITIL – A threat to Enterprise Architecture - by Submitted on Feb 15, 2010 from Frankie RussoITIL are a series of books and training manuals that outline and explain the practices that are the most beneficial to IT services, usually manager focused. The goal of ITIL is for managers to have extremely high standards in IT value, as well as high financial quality in day to day IT ...
Views: 2279(1 vote) - The response of the IT industry to Information Technology Infrastructure Library - by Submitted on Feb 15, 2010 from Frankie RussoThe Information Technology Infrastructure Library (ITIL) is basically a set of practices and notions used for managing IT operations and services. Basically it puts forward instructions and detailed descriptions of diverse IT practices. Further, it also supplies the industries with tasks, ...
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