This article provides general tips to the reader about call center outsourcing and the factors that a business needs to consider while selecting for a call center outsourcing services provider. The article discusses in detail the pros and cons of each option a business have to weigh in order to ... Views: 637
We live an era of smart work. The days of hard work are long gone, in this era of technology and knowledge, only people with smart work who look for efficient and effective solutions survive today. The case is even grave for businesses, which have to deal with recession as well as the rising ... Views: 827
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This article is concerned with providing the reader information about the resemblance between the use of social media and outsourced call centers when it comes to marketing objectives of the business. The article discusses in detail the factors that resemble in both the platforms and ... Views: 617
The concept of virtual assistant finds its roots in the phenomena of outsourcing. It is a concept that is experiencing ever increasing heights. Virtual assistance is popular among small to medium scale business owners and entrepreneurs, who in the midst of work load require a helping hand which ... Views: 1374
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This article provides insight to the functions performed by an outsourced inbound customer support desk. Besides providing the primary service of customer support, the inbound support desk can also provide several secondary services. This article gives a detail of the salient services ... Views: 1009
This article is concerned with providing information on selection of right outbound telemarketing services provider. The article gives a detail of why not to opt for an apparently cheap call center outsourcing service provider, in addition to giving an insight to why running a call center ... Views: 1411