One very dangerous phrase that people great teams would likely never speak is “that’s not my job.”
Unfortunately, it is a phrase (or a thought) that has crept into many organizations, creating problems and conflicts amongst teammates that should be supporting one another.
As a basketball ... Views: 2134
Words, and how you emphasize them, are a powerful tool for establishing expectations, because what you emphasize will ultimately become the focus of your team.
But you cannot be effective by emphasizing everything.
If everything is important, then nothing is… and your job as leader is to ... Views: 1935