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Articles from Charles Willis | Selfgrowth.com
- Motivation and motivational tools for security guards - by Submitted on Nov 03, 2011 from Charles WillisI have been in the security industry for years and when I asked field supervisors at the new companies I started with how they motivated their security guards they just looked at me bewildered. Their answer was basically that being a security officer was such an easy and simple job that the ...
Views: 7100 - The importance of discipline and accountability for security guards - by Submitted on Nov 03, 2011 from Charles WillisThe most important responsibility of a security company is to keep their security guards accountable and to constantly coach them. That role normally falls to the field supervisors, who should be randomly and frequently visiting the post. Many field supervisors see their responsibility as ...
Views: 6441 - The importance Of Incident Reports For Security Guards - by Submitted on Jan 18, 2012 from Charles WillisMany clients hire security guards to mitigate certain risk factors inherent to their industry, site location or business. They know that an incident that might endanger their property or employees will happen at some point, therefore the hire a security guard to be well prepared. Now it becomes ...
Views: 3992 - Supervision and Training of Security Guards - by Submitted on Apr 24, 2012 from Charles WillisThe supervision of security guards is the most important and most difficult challenge of a security company. Most security guards in Los Angeles are not trained properly and due to the diversity in Los Angeles many security officers lack essential communication skills. For a good security ...
Views: 3541 - Armed security guards at jewelry stores - by Submitted on Jan 31, 2012 from Charles WillisArmed security guards in jewelry have become the issue of debate in security insider circles, especially in Orange County and LOs Angeles. After many jewelry stores were robbed in the LOs Angeles and Orange County area recently phones were ringing at many security companies. Jewelry business ...
Views: 3517 - Skills and training a security officer must have - by Submitted on Oct 07, 2011 from Charles WillisA security guard most of the time is hired for contingencies, which means he is protecting property from vandalism or theft. The client is minimizing the risk to his property by hiring a private security guard. That in turn means that there is a definite risk involved with being a security ...
Views: 3454 - The perpetual fight against sleep for security guards - by Submitted on Feb 10, 2012 from Charles WillisIn most cases the security guard’s job is monotonic and consists of the same redundant activities. Regardless, if the security officer is scheduled at night or during the day if he is scheduled at a busy or remote location there will always be the temptation to sleep at the job. Sleeping on the ...
Views: 3413 - Security companies holding security guards accountable - by Submitted on Apr 13, 2012 from Charles WillisAs a security consultant in the Los Angeles and Dallas Fort Worth area for years I have encountered many small and large corporate clients that were looking for a new security company. More than ninety percent of the clients will state accountability issues as the main reason why they are ...
Views: 2439 - Property managers dealing with Panhandling and vagrants at shopping centers - by Submitted on Mar 07, 2012 from Charles WillisThere are many communities in the larger LOs Angeles area like the city of Ventura, Santa Monica and Hollywood that constantly deal with a high volume of vagrants and consequently with vagrants loitering and panhandling on commercial properties. In many cases vagrants subsidize their income by ...
Views: 2366 - Apartment Security Guards and HOA Security Guards - by Submitted on Mar 07, 2012 from Charles WillisSecurity guards working at apartments and for home owners associations have to be versatile, have impeccable communication and customer service skills. A security officer at an apartment building has an incredibly difficult job, because he must enforce the rules of the property owner, but at the ...
Views: 1971 - Monotony of the security guard job - by Submitted on Nov 03, 2011 from Charles WillisIn most cases a security guard fights all shift long with the monotony that comes with his job. Most posts require the same activities all shift long, because the security officer is protecting property that might be vandalized or stolen. There is certainly that is might happen and that is why ...
Views: 1856 - Fraternization as a challenge for security companies - by Submitted on Nov 03, 2011 from Charles WillisFraternization is a huge challenge and coaching opportunity for security companies. As security guards are assigned to different posts, they are often dealing directly with the client’s employees and customers. Security guards like all human beings are social animals and will build relationships ...
Views: 1792 - Security Guards at Hospitals - by Submitted on Apr 03, 2012 from Charles WillisSecurity guards at hospitals are essential for many different reasons. Access control, security of controlled substances, the security of newborns and ill patients and the protection of the propert are just some concerns hospitals normally deal with. It is highly important to hire a security ...
Views: 1561 - Armed Security Guards at pawn shops - by Submitted on Apr 03, 2012 from Charles WillisMany pawn shops have been the target of robbery and theft and have been dealing with difficult and sometimes violent customers. The security situation is often aggravated by the fact that most pawn shops are located in difficult, low income areas with high crime rates. The security of employees ...
Views: 1401 - Guardscan System, Detex System, - by Submitted on Feb 10, 2012 from Charles WillisThe Guard Scan also called detex system is one of the most important tools for a security company to keep their security guards accountable and to provide reports to clients about the activities of security officers while they are providing security services to the client. As a security ...
Views: 1373 - Responsibilities of a security guard - by Submitted on Apr 24, 2012 from Charles WillisMany clients and many security guards themselves are under the impression that security officers have the same responsibilities that police officer would have. It is important for a security company to communicate to their officers, supervisors, but also their clients that the main ...
Views: 1353 - Security Guards and Their Skill Set - by Submitted on Jan 24, 2012 from Charles WillisLately I have been asked numerous times what I mean by hiring the best of the best and choosing the right security officers from a pool of candidates. Therefore I will illustrate hiring procedures and an interview and hiring process that will ensure that only the best of the best are hired. All ...
Views: 1338 - Security Guards at Retail Stores - by Submitted on Mar 16, 2012 from Charles WillisRetail stores need to hire security companies for many reasons including loss prevention, store security, rule enforcement and many more. The store management relies on the security company to analyze security threats and to devise a security plan accordingly. Post orders should be provided for ...
Views: 1254 - Construction Security Guards - by Submitted on Apr 13, 2012 from Charles WillisThe security of construction projects does not only consist of guarding the site during the hours the construction workers are not present, but it consists of much more. Access control during working hours is a big issue at construction sites. In today’s economic times construction sites will ...
Views: 1178 - Hiring security guards for gyms - by Submitted on Mar 16, 2012 from Charles WillisGyms might require a security company for many different reasons and it is extremely important for the customer service and security of the store to make the right decision on which company to hire. The gym might have experienced recent theft at the gym, because customers often leave their ...
Views: 1168 - Fire Watch Security - by Submitted on Apr 13, 2012 from Charles WillisIt is extremely important for contractors and owners of a building to understand fire watch requirements in detail. In some cases companies might overdue the fire watch, because they assume that the requirement is 24 hours per day while in some cases the requirement is 24 hours a day fire watch ...
Views: 1146 - Panhandling and Vagrants at shopping centers - by Submitted on Mar 07, 2012 from Charles WillisWith the dire economic situation panhandling and vagrants have become commonplace at shopping centers in the greater LOs Angeles area. Vagrants and panhandlers will sit in front of entrance doors of businesses and solicit customers for money, cigarettes and food. The businesses most of the time ...
Views: 1038 - Armed security guards at banks and other businesses - by Submitted on Mar 07, 2012 from Charles WillisAs security consultants I have been watching the news with growing concern. Within 24 hours two banks got robbed by armed people who went into the bank heavily armed, ready to use force and without regard for their own or other people's lives. Two things the banks had in common been that they ...
Views: 1007 - Security Guards for commercial trucking companies - by Submitted on Mar 16, 2012 from Charles WillisCommercial trucking companies need the services of private security guards and security companies for various reasons. Most commercial trucking companies own warehouses in which they store valuable goods. They also ship and receive merchandise, which requires checks and balances counting the ...
Views: 1005 - Security Guards at Office Buildings - by Submitted on Apr 24, 2012 from Charles WillisSecurity Guards at office buildings are a large part of safety and security measures of office buildings that require access control, general protection of property from theft and vandalism and emergency response. Research in questionnaires with employees in office buildings and the resulting ...
Views: 980 - Armed Security Guards - by Submitted on Apr 24, 2012 from Charles WillisArmed security guards face the most dangerous situations and have to make split second decisions that will sometimes decide about life and death. It sounds exaggerated, but especially in Los Angeles where armed security guards are paid substantially more and with businesses trying to cut costs ...
Views: 934 - Security Companies in Los Angeles - by Submitted on Apr 03, 2012 from Charles WillisSecurity Companies in Los Angeles have to master many logistical, organizational and human capital related challenges in order to provide excellent security guard services to a diverse client base with high expectations. Los Angeles is geographically challenging, because of its vast territory ...
Views: 910 - Good versus bad security company - by Submitted on Feb 10, 2012 from Charles WillisCalifornia is the State with the most licensed security companies in the United States. The main concentration of security companies is in the Los Angeles Metro area. The requirements of getting licensed as a qualified manager of a security provider are one year experience as a guard, passing a ...
Views: 898 - Importance Of Security Guards Training For Security Companies - by Submitted on Jan 18, 2012 from Charles WillisThe training and skill set of security guards is the most important factor for the success and failure of a security company. Some companies treat security guard services as providing a body that will just be there in the best case scenario. As the economy has crumbled, crime has increased and ...
Views: 897 - Prevention as the most important task for security guards and security companies - by Submitted on Apr 13, 2012 from Charles WillisThe main responsibility of security guards is to observe, report and interdict, but what is often forgotten is that security officers are responsible for preventing crime from happening. An effective officer will be visible, because he is frequently patrolling the site he is responsible for. He ...
Views: 873 - Construction Security Guards Orange County - by Submitted on Jan 18, 2012 from Charles WillisIn the last year criminals have increasingly targeted construction sites in Orange County stealing tools, materials and computers worth tens of thousands of dollars. The lack of security makes Orange County construction sites easy targets for thieves and vandals. It takes construction companies ...
Views: 854 - Security Guards at Retirement Facilities - by Submitted on Mar 16, 2012 from Charles WillisMany retirement facilities lack the proper security through CCTV monitoring and security guards either, because they have not been the victim of crime or because of budget constraints. Many times it is just for convenience that doors are left unlocked or alarms are not installed. Unfortunately ...
Views: 844 - Hiring The Right Security Guard Candidates - by Submitted on Jan 24, 2012 from Charles WillisLately I have been asked numerous times what I mean by hiring the best of the best and choosing the right security officers from a pool of candidates. Therefore I will illustrate hiring procedures and an interview and hiring process that will ensure that only the best of the best are hired. All ...
Views: 835 - Security Guards - by Submitted on Apr 03, 2012 from Charles WillisSecurity guards are essential and necessary to the security and peace in a society. Their responsibilities and rights are limited compared to police officers, but in the United States there are three to four times more security guards than police officers. That means that a lot of crime ...
Views: 832 - Communication with clients - by Submitted on Apr 24, 2012 from Charles WillisA security company that wants to consistently grow and receive repeated business from existing customers must be able to retain their clients. Retention of clients largely depends on the skill level and the effort the security consultant is willing to put in. The security consultant will meet ...
Views: 807 - Security Guards flexibility - by Submitted on Nov 03, 2011 from Charles WillisIn today’s economy most security companies struggle with low profit margins, loss of long term clients and clients cutting hours to the absolute minimum. Many customers struggle with loss of revenue and profit and therefore need to save on expenses. Most of the time security is one of the ...
Views: 787 - Armed Security Guards Los Angeles - by Submitted on Jan 18, 2012 from Charles WillisThe percentage of armed security guards versus unarmed officers being hired has increased significantly in the last few years in Los Angeles. With the economy declining especially armed robberies and violent crimes in LOs Angeles have increased. Additionally businesses like pawn shops, liquor ...
Views: 781 - Hiring Unarmed Security Guards - by Submitted on Jan 31, 2012 from Charles WillisMany people underestimate the power of hiring an unarmed security guard, because in their estimation a security guard that is unarmed will not be able to do too much. Unarmed security officer's main responsibility is to observe and report, which means that they are trained to prevent crimes from ...
Views: 774 - The state of the security companies in Los Angeles - by Submitted on Apr 13, 2012 from Charles WillisThe state of the security guards industry in Los Angeles is getting worse not only for security companies and security guards, but for society as a whole.. One of the theoretical principles of free market economics is that free market and trade will bring about competition. If market entry ...
Views: 770 - Hiring Security Guards - by Submitted on Jan 31, 2012 from Charles WillisMany people at construction sites, commercial properties, and clubs and retail stores think hiring security guards is just a matter of hiring anybody and instructing him to watch a property or merchandise. Many clients think that providing security services is an unskilled job and they should ...
Views: 770 - Security Company Management - by Submitted on Jan 24, 2012 from Charles WillisThe management and the executive officers of a security company are the best determinants of the service a client will receive. In order to be licensed as a qualified manager for a security company by the State of California a security officer must have worked a minimum of one year as a security ...
Views: 743 - Event Security - by Submitted on Jan 18, 2012 from Charles WillisI have been a security consultant for many years and it still amazes me how many clients go about their hiring decision of a security company for their event. Most of the time it will be a carefully planned event and the client has spent a lot of money of effort to make it a success. It might be ...
Views: 739 - The rise of trailer guard companies - by Submitted on Feb 10, 2012 from Charles WillisMany security companies employ trailer security guards and offer ridiculous per hour prices to their clients. Basically the security company will park a trailer on the client’s property for the duration of the contract. A security guard living in the trailer will provide the security services. ...
Views: 731 - Security Guards at waste management facilities - by Submitted on Mar 16, 2012 from Charles WillisWaste management facilities will hire security guards and security companies for many different reasons. The facilities where recyclable waste is stored most of the time are normally not manned at night, which makes them vulnerable to theft and vandalism. The waste normally is highly flammable ...
Views: 701 - The importance of price hiring a security company - by Submitted on Mar 07, 2012 from Charles WillisMost property managers or business managers that deal with hiring security companies for the first time make a common rookie mistake. They think that security guard service is generic and it will not make a big difference which company they hire. Therefore they mainly focus on price as a ...
Views: 700 - Security Companies and their relationship to local law enforcement - by Submitted on Apr 03, 2012 from Charles WillisThe authority of security guards and security companies is extremely limited, which makes it essential to cooperate effectively with local law enforcement. The duties of security officers are mostly limited to preventing crime by being visible and vigilant and to observing and reporting. If a ...
Views: 689 - The Value of Security Consultations - by Submitted on Jan 24, 2012 from Charles WillisIn a society where people get excited about free french fries at Burger King and coupons for free shampoo it is amazing to me that more than half of the clients that contract for security services do not take advantage of free security consultation services. I have multiple explanations and ...
Views: 682 - The Advantages of Hiring Security Guards for Warehouses - by Submitted on Jan 24, 2012 from Charles WillisIn warehouses products are either produced, stored or both. In most cases products, equipment and materials are expensive and need to be protected from theft. In many cases safety and security protocol will dictate to limit access to employees and to protect proprietary information like designs ...
Views: 676 - What to base hiring a security company on - by Submitted on Oct 07, 2011 from Charles WillisHiring the right security company will make the difference between being able to focus on the core business and having to deal with security issues all the time. The right security company will have the necessary general liability and worker's compensation insurance coverage’s, a proven model of ...
Views: 662 - Hiring A Security Company - by Submitted on Jan 31, 2012 from Charles WillisIn many instances when I have called potential clients that I feel would benefit from the services of a professional and local security company I have come across companies that employ in house security guards. Their reasons normally vary from it being cheaper to being able to supervise the ...
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